Recent discussions with board chairpersons have surfaced 5 important challenges they anticipate for the coming year:
1. How much to invest in IT systems?
2. How to support your CEO, but also hold them accountable for stretch performance goals?
3. How to earn respect among physicians as colleagues in a shared journey for population health gains?
4. How to set and manage goals for our board performance improvement?
5. How to recognize and reward board work?
Each challenge will be the focus of a future “Board Work Blog”
As you wait to see the next Blog, ask your CEO and fellow board members, “What are our 5 most challenging issues we are likely to be dealing with in the coming year?
- Perhaps a merger or strategic alliance?
- Perhaps a partnership with a local public health department or a Federally Qualified Health Center (FQHC) to better serve high risk and poor populations in your region?
- Perhaps a whistle blower law suit on your physician contracting or patient billing arrangements?
As you sort through your board’s priorities, you might want to listen to the insights from John Leifer in Trustee Magazine about board work style. He recently shared 5 very sensible imperatives for board chairpersons as they seek to lead boards prepare for the challenges of the future:
1. Communications: establish a culture of trust among hospital leaders to speal the truth and challenge conventional wisdom.
2. Culture: encourage an open study of the organization's core values, and engage in conversations about how to support such virtues as:
- Mutual respect
- Passion for excellence
3. Value-Drive: study perceived value of all services to the community, and then map actions to optimize quality, accessibility and efficiency.
4. Environment: study market needs and pressures and make sure plans are aligned with these requirements.
5. Governance: continuously improve your process, and cultivate board members that define and follow a personal plan that furthers the organization's mission.