On October 7, I attended the annual meeting of the Iowa Hospital Association in Des Moines, Iowa, and made two presentations as part of their Physician Alignment track at the meeting. The attendance was a surprise to me--about 1,500 total registrants, and 275 or so for each of my two sessions.
The first session was titled "Where Is Health Care Going? And How Will We get There?” It focused on the rapid pace of change in the delivery system, in particular the transition from volume-driven to value-driven payments for health services. After overviewing some of the major drivers of changes we are seeing (rising costs, spotty quality, etc.), we explored the industry’s response to those forces. Among the major trends were consolidation of both insurers and providers, blurring lines between the two, the huge transition in physician practices from free-standing entities to parts of hospitals and health systems, and the universal demands for increased accountability for safety, quality, efficiency, and satisfaction.
While the first session was very content focused, the second titled, "Navigating Troubled Waters: Leading the Process of Change," was aimed much more at the critical role of leaders in driving the process of change, and the skills needed for effective healthcare leadership. We explored the personal characteristics of effective leaders, with “trust” being a theme that repeatedly surfaced. Strategies for building trust were explored, as were actions that diminish trust. Several specific leadership tools were also explored to help the attendees maximize their leadership skills.
Both sessions were well-received. Click here to download handouts from other presentations at the three-day meeting.